How it works
One car, followed from the moment it pulls into the yard to the profit at the end of the month: who does what, on which screen, and what the system takes care of along the way.
The three people
A station isn’t one person at a desk. KommCare gives the yard a phone, the counter a desktop and the owner the whole picture, and each role sees only what it should.
Out in the yard, beside the car
All of it works with no signal.
At the counter
Can’t open payroll or send a promotion.
Running the business
Adds the team and gives each person their role.
One job, start to finish
Dilani brings her SUV in for a wash. Here is everything that happens, and who does it.
Example screens with illustrative names and figures.
Floor sales · phone
The floor person types the plate and Dilani’s record comes up in seconds, with her car and her past visits. It works with no signal, because each phone remembers the vehicles it has served.
A first-time customer is registered in one step: customer and car together, phone number tidied into a standard form, and consent to be messaged captured and dated.
Dilani Fernando
Found offlineMitsubishi Montero · SUV
Service history
Floor sales · phone
Services are picked from your own menu, and the SUV price is chosen automatically from the vehicle in front of you. A running total shows as they go, so Dilani hears the figure before anything is committed.
The job gets a short number staff can say down a phone, and it records who took it. That is what later makes commission honest.
JOB-000124
SUV pricesTaken by Tharindu
Phone or desktop
The car is already in the bay when Dilani asks for wax as well. It is added to the same job, from the phone or the desktop, without cancelling and starting again, so the record of who took the job is kept.
JOB-000124
In progressCashier · desktopor floor sales · phone
The job becomes an official numbered invoice. Numbers are gap-free and assigned by the server, so two people invoicing at once can never collide.
Dilani pays part cash, part card. The system takes the split and refuses anything that would overpay the bill. At a smaller station the floor person does this on the phone, even offline: she gets a slip marked PROVISIONAL, and the official invoice is issued when the phone finds signal.
INV-000483
SettledPayments
CounterCustomer’s phone
Printing is the first thing the counter screen offers: your name and logo, her plate, the services, the totals, and both payments listed as the two payments they were.
She also gets a text with a link to a branded online copy. It arrives from your station’s own name, not a random number, so she knows who it is from.
Your Station
INV-000483
CP KV-7730 · Dilani Fernando
3 servicesLKR 6,500.00
CashLKR 5,000.00
CardLKR 1,500.00
Printed
YOUR STATION
Automatic
Nobody copies this job into another book. The moment it is invoiced, everything the owner needs later is already updated.
Her history grows
The visit joins her car’s service history and restarts its wash clock.
Product use is accounted for
One more car invoiced, weighed against the chemicals used, for an honest cost per wash.
Commission goes to Tharindu
He took the job, so the sale is his, not the cashier’s who rang it up.
The owner’s numbers move
Cars serviced, invoiced, collected, cash against card: all on today’s dashboard.
Owner · desktopWeeks later
Dilani usually comes in every few weeks. When she passes her usual gap, she appears on the owner’s Who hasn’t been back list, with how late she is and what she usually spends.
Each kind of service keeps its own clock, so a recent oil change can’t hide a missed wash. The owner ticks her, sees how many texts and what they will cost, and confirms twice. Nothing goes out on a timer.
Who hasn’t been back
Dilani Fernando
usually LKR 6,500.00
CP KV-7730 · SUV
Send 1 text?
You see the cost in rupees and what is left of today’s limit before it sends.
Owner · desktopMonth end
Every job like Dilani’s is already in the revenue. Rent, electricity, water and supplies are tagged to the month. Payroll takes each person’s base pay and the commission from the jobs they took, and locks once it is finalised.
What is left is the number the owner actually cares about: whether the month made money.
Profit & loss
August 2026Will it fit my station?
A two-person station and a busy multi-bay one run the same product. The owner chooses who handles the money and can change it at any time. The change reaches the phones without anyone logging out.
For bigger stations
Floor sales
Takes the job and quotes the price in the yard
Cashier
Invoices it and handles the money at the counter
For small stations
One person, one phone
Even with no internet.
Switched by the owner in station settings.
Setting up
Much of it comes ready-made, so the station is useful from day one without typing everything in.
A short number staff type to log in, instead of a name or web address.
Your services at your prices, set once or per vehicle type. Vehicle types and 27 vehicle brands come ready-made, and reminder groups start with sensible gaps.
The owner adds each person with their role, and each role sees only what it should. The last owner can never be removed or demoted.
Your logo, favicon and colour on invoices and the online invoice page. For texts to come from your station’s name, you provide a short letter authorising it, which the SMS network requires.
Sender: your station’s name
Talk to a person
Tell us a little about your station and we will walk you through KommCare with your own way of working in mind.
